
Frequently Asked Questions.
To register for an account, download the Al Jeri Car Services app from your mobile app store or visit our website. Follow the registration prompts and provide the required personal information, including your name, email address, phone number, and vehicle details.
We offer a wide range of services including oil changes, battery checks, cooling system services, brake services, and more. Our expert team is dedicated to maintaining your vehicle to the highest standards.
You can update your personal information by logging into your account on the Al Jeri Car Services app or website. Navigate to the profile section and make the necessary changes. Alternatively, you can visit one of our service centers for assistance.
If you forget your login information, use the “Forgot Password” feature on the app or website. Follow the instructions to reset your password. If you encounter any issues, please contact our customer support for assistance.
To schedule a service appointment, log into your account on the Al Jari Car Services app or website. Select the service you need and choose a convenient date and time. You will receive a confirmation once your appointment is booked.
Yes, you can cancel or reschedule your service appointment through the app or website. Go to your appointment details and select the option to cancel or reschedule. Please note that changes should be made at least 24 hours in advance.
If you encounter any issues with the app or website, please contact our customer support team. They will assist you in resolving the problem as quickly as possible.
We take your privacy seriously. Your personal information is collected, processed, and shared in accordance with our privacy policy and applicable laws. For more details, please refer to our privacy policy on the app or website.
Our service centers operate from 8:00 AM to 11:00 PM, Saturday to Thursday. Please check our app or website for any updates on operating hours during holidays
Our service centers are located in Riyadh – currently – , Dammam, and Jeddah – coming soon – . You can find the exact addresses and contact details on our app or website.
We use high-quality synthetic and conventional oils from reputable brands to ensure the best performance and longevity for your vehicle.
It is recommended to have your car’s battery checked at least twice a year to ensure it is in good condition and to avoid unexpected breakdowns.
Yes, we offer a warranty on most of our services. The warranty period and terms vary depending on the service provided. Please ask our service advisors for more details.
Yes, after each service, we provide a detailed report outlining the work performed, any parts replaced, and recommendations for future maintenance.
Yes, we offer emergency roadside assistance for our customers. You can contact our support team through the app or website for immediate help.
We value your feedback. You can provide feedback through the app, website, or by contacting our customer support team directly. Your feedback helps us improve our services.